With the opening up of the global economy, there has been a phenomenal growth of the mid market companies. These have in the industrial segments like Services, Utilities, Software, Trading, Manufacturing, Pharmaceuticals and Projects etc. Associated with this is rising competition and the need to continuously provide and increase value added services to attract an ever increasing customer base. Improving efficiency and speed of operations, cost optimization, improve manpower utilization, faster access to market trends, need for readily available business intelligence have compelled organizations to adopt processes and solutions that will help sustain their competitive advantage.
Relying on internal manual processes have been a serious handicap and more and more organizations have felt the need and are embarking on investing in automation and process enablers. It is also felt that speed of implementing such process enablers, and having tangible returns on investment, is the key to success in the medium term. In today’s dynamic business environment companies can no longer function without an effective IT system
Information Technology frameworks in the name of ERP have been the key solution to address these requirements and an ever increasing number of companies in the mid market have already invested in ERP or are in the process of doing so.
Business benefits aside, ERP gives an information system three important capabilities: consistency and reliability of data across the organization, streamlined transaction processing, and provides operations level reporting. These capabilities, basic and important as they are, ensure that companies are ready for specific solutions that enhance performance